Transforming Your Law Department with Design Thinking – An Interview with Jeffrey Marple
Design thinking is becoming increasingly relevant in the legal industry and is being applied to how we practice law and deliver legal services. It is even being taught in law schools and universities around the world. In this episode of Nextlaw Ignite, we connect with Jeffrey Marple, Director of Innovation for the Legal Group at Liberty Mutual Insurance as he shares how his legal team is using Design thinking to accelerate the transformation of their legal department.
The Past, Present and Future of Legal Ops with Lucy Bassli
With the 2019 CLOC Institute event in the rear-view mirror, we connect with Lucy Bassli, Deputy General Counsel of Legal Operations at Snowflake Computing and also Founder and Principal of Innolegal Services, to discuss the rise and relevance of legal operations from both an in-house and outside counsel perspective. Spoiler alert: We all need to stop using the expression “non-lawyer”!
You said what!? Keeping Calm in a PR Crisis…
How prepared is your organization for what some refer to as the “inevitable PR blowout”? In this episode we connect with Nathan Miller, Founder and President of Miller Ink, a member of the Nextlaw Public Affairs Network, as he shares his insights on how to keep calm and carry on in a public relations crisis.
Opportunities for European In-House Counsel
In this episode we connect with Hans Albers, the Association of Corporate Counsel European Chapter President, as he offers his perspectives on how law departments can convert common in-house challenges into significant personal and professional growth opportunities. Hans also gives us a preview into the exciting program for the 2019 ACC European Chapter Annual Meeting.
In this episode of Nextlaw Ignite, we speak with @Jay Connolly, Global Chief Talent Officer at Dentons as he highlights techniques that leaders can use to develop high performing teams while enhancing team engagement and supporting accountability and finding time to balance the day-to-day needs of the business.
The Client is Always Right!
While the demands placed on the in-house team can sometimes be unreasonable and untenable, as a cost-center within the business, the views and perspectives of the internal client do matter and can be leveraged to demonstrate functional value. In this podcast interview, we connect with Sally Dyson, Founder and Director of Firm Sense as she shares her perspectives on why in-house department leaders should embrace the power of deep listening.
Tracking and Triaging Workflow
We often hear from GCs leading small law departments that one of their greatest challenges is simply staying on top of the requests from the business. In this episode, we connect with Peter Nguyen, General Counsel, Corporate Secretary and Privacy Officer at Resolver as he explains how he and his team have designed a workflow solution to track and triage the requests from the business while, at the same time, removing the “black box” around their value and contributions.
A Primer on Artificial Intelligence
With all the hype around Artificial Intelligence in the legal industry it can be hard to know what’s real, what’s not – and frankly where does one even begin. In this episode, we speak with Stephen Klein, Chief Marketing and Strategy Officer at Nextlaw as he takes us on a tour of the AI landscape in the legal industry, including some of the clear efficiencies to the practice of law and the very real ethical implications we should all have on our radar.
Running a Law Department Like a Business
Many law department leaders today are focused on repositioning their group as simply a provider of legal services and a cost center to a business enabler. One team in particular is on the leading edge of this approach. In this episode, we speak with Richard Stewart, Deputy General Counsel and Chief Operating Officer for the Office of the General Counsel at BMO Financial Group as he shares his insights and perspectives on running a law department like a business.
The First 100 Days
We have all been ‘new’ in organizations at one time or another. We know how important those first 100 days are and David Allgood, former EVP and General Counsel of the Royal Bank of Canada and the first Canadian Chair of the Association of Corporate Counsel walks us through his top tips for new GCs.
Building Your Pro-Bono Program
There is a significant justice gap between those who can afford access to legal services and those who need it and the legal industry is perfectly poised to fill this gap. Felicity Conrad, CEO of Paladin, highlights some of the key components to a successful in-house pro-bono program.
Law Firm Performance Management
Law firm performance management has an increasingly important role to play in demonstrating law department value. James Beckett, CEO of Qualmet, was recently recognized as a Legal Rebel by the ABA Journal and shares with us his insights on how to drive greater performance from your law firms.